A curator reads every letter personally.
| Matter | Reply address |
|---|---|
| Support and bugs | [email protected] |
| Responsible play and safeguarding | [email protected] |
| Privacy requests | [email protected] |
The hall can offer no help with accounts held at real-money gambling sites. For gambling support, ConnexOntario may be telephoned without charge on 1-866-531-2600.
Admission is restricted to adults of 19 years or older. All play uses virtual coins of no monetary value; they are not for sale, cannot be sold on, and can be neither withdrawn nor exchanged. The hall has no coin counter and no payment page, it awards no prizes of real-world value, and success in its galleries does not imply future success at real-money gambling.
Confidential gambling support, free of charge: ConnexOntario 1-866-531-2600, open at all hours · CCSA · Responsible Gambling Council · The hall’s house rules on play